Transcription and AI scribes

Does Empathia AI store data in Canada?

AI medical scribe and clinical workflow platform

Yes.

For Canadian customers, Empathia AI stores data in Canada. Its ownership chain could not be confirmed.

Unconfirmed: Not yet confirmedThe ownership chain or the data location could not be confirmed from the vendor's own pages.

Checked 2026-10-14 against the vendor's own pages.

The facts, claim by claim

Where data is stored: Canada: "Canada-only storage: All PHI stays in Canada," with Québec data centres for Québec clinics (Empathia)
Where it is processed: Not stated
Support and backups: Backed up "across AWS, Google Cloud, and Microsoft Azure Canadian data centers" (Empathia). Support team is Vancouver-based (Empathia blog)
Owner: Empathia AI, Inc. (legal name on its site); its Supply Ontario listing names MediEmma AI Software Services Inc. doing business as Empathia AI. Headquarters and parent not stated · Parent country: Unclear
Servers run by: AWS, Google Cloud and Microsoft Azure Canadian data centres (Empathia) · US company
Customer-held keys: Not recorded
Certifications: SOC 2 Type II (Empathia)
Worth knowing: Says patient data is not used to train AI models. Pre-qualified vendor in Canada Health Infoway's AI Scribe Program and on Supply Ontario's AI Scribe vendor of record list.
Caveats: Ownership is not stated on Empathia's pages: ask for the legal owner, its country and any parent company. Northern Health's setup guide says data stays in Canada only on the Canadian version of the app, so ask how an account is assigned to Canada.

What the rules say about this

US CLOUD Act: The ownership chain is unconfirmed; ask whether any parent company is American.
Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.

Summaries only; each rule page links the law or regulator. Not legal advice.

Canadian alternatives to Empathia AI

Other transcription and ai scribes listings that are Canadian-owned, not US-owned, or self-hostable.

Alternatives to Empathia AI
Listing	Tier	Stored in Canada?	Owner	Servers run by
Autochart.ai	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	US company
AutoScribe (Mutuo Health)	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	US company
CareWay (MEDFAR)	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	Owner not stated
EMERGE Scribe (EMERGE Healthcare)	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	Owner not stated
Mika AI Scribe (Mikata Health)	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	US company
Nexus AI (WELL Health)	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	Owner not stated
Pippen AI	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	Owner not stated
QuickChart	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	US company
Scribeberry	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	Owner not stated
SinaAI	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	US company
Tali AI	Tier 2: Canadian-owned, data in Canada	Yes	Canadian	Owner not stated
Heidi	Tier 3: Not US-owned, data in Canada	Yes	Australia	Owner not stated

Compare the alternatives to Empathia AI side by side

Sources

All checked 2026-10-14. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.

Where the data is stored: https://www.empathia.ai/blog/ai-scribe-privacy-and-compliance
Who owns it: https://www.empathia.ai/blog/infoway-prequalified-vendor
Supporting page: https://www.empathia.ai/blog/bc-support
Supporting page: https://www.supplyontario.ca/vor/software/tender-20123-artificial-intelligent-solutions-ai-scribe/

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