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Held in Canada

Transcription and AI scribes

Does QuickChart store data in Canada?

QuickChart: Specialist Scribe, AI scribe and documentation platform with virtual care

Yes.

For Canadian customers, QuickChart stores data in Canada. It is Canadian-owned.

Tier 2: Canadian-owned, data in CanadaCanadian-owned and data stored in Canada, but the servers belong to AWS, Microsoft or Google, or the vendor does not say whose servers they are.

Checked 2026-10-14 against the vendor's own pages.

The facts, claim by claim

Where data is stored
Canada: "Canadian customers are stored in Canada (AWS Canada) by default" (QuickChart trust page). EU and US hosting also offered
Where it is processed
Mostly Canada. In the default "Canada Preferred" mode, "fallback routes, capacity overflow, advanced AI features" may use approved non-Canadian processors; in "Canada Strict" mode "No U.S.-based AI processors are used" (privacy policy)
Support and backups
Audio not kept after transcription; transcripts kept 30 days by default (3 days or no fixed period optional); deleted data stays in encrypted backups up to 7 days. Support has no routine access to clinical content (QuickChart)
Owner
QuickChart Inc. (Sudbury, ON), founded by two Canadian physicians, a cardiologist and an orthopaedic surgeon; no parent company named · Parent country: Canada
Servers run by
Amazon Web Services (Canada); AI features may use services on Google Cloud, AWS Bedrock, Microsoft Azure and other processors (privacy policy) · US company
Customer-held keys
Not recorded
Certifications
SOC 2 Type II (QuickChart)
Worth knowing
Says it does not use clinical content to train AI models. On Supply Ontario's AI Scribe vendor of record list.
Caveats
Ownership rests on its Sudbury address and its founders; ask whether any investor or parent controls it. A buyer that needs processing kept in Canada should ask for Canada Strict mode in writing and which features it turns off. Ask for the subprocessor list and which AI processors run in the US.

What the rules say about this

  • US CLOUD Act: The owner is not American, but a US company runs the servers underneath.
  • Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
  • Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
  • OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.

Summaries only; each rule page links the law or regulator. Not legal advice.

Canadian alternatives to QuickChart

Other transcription and ai scribes listings that are Canadian-owned, not US-owned, or self-hostable.

Alternatives to QuickChart
ListingTierStored in Canada?OwnerServers run by
Autochart.aiTier 2: Canadian-owned, data in CanadaYesCanadianUS company
AutoScribe (Mutuo Health)Tier 2: Canadian-owned, data in CanadaYesCanadianUS company
CareWay (MEDFAR)Tier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
EMERGE Scribe (EMERGE Healthcare)Tier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
Mika AI Scribe (Mikata Health)Tier 2: Canadian-owned, data in CanadaYesCanadianUS company
Nexus AI (WELL Health)Tier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
Pippen AITier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
ScribeberryTier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
SinaAITier 2: Canadian-owned, data in CanadaYesCanadianUS company
Tali AITier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
HeidiTier 3: Not US-owned, data in CanadaYesAustraliaOwner not stated

Sources

All checked 2026-10-14. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.

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