Transcription and AI scribes
Does Autochart.ai store data in Canada?
AI medical scribe
Yes.
For Canadian customers, Autochart.ai stores data in Canada. It is Canadian-owned.
Tier 2: Canadian-owned, data in CanadaCanadian-owned and data stored in Canada, but the servers belong to AWS, Microsoft or Google, or the vendor does not say whose servers they are.
Checked 2026-10-14 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- Canada: "All data is stored in Canada" (privacy policy, updated 2025-03-25)
- Where it is processed
- Canada: its AI service providers "will perform processing and store data in Canada" (privacy policy)
- Support and backups
- Audio deleted as soon as transcription finishes; transcripts kept up to 30 days (privacy policy). Support runs through Intercom (trust centre)
- Owner
- Aya Health Technologies Inc. (Vancouver, per its site footer and its Supply Ontario profile) · Parent country: Canada
- Servers run by
- Microsoft Azure (trust centre subprocessor list; region not stated there) · US company
- Customer-held keys
- Not recorded
- Certifications
- SOC 2 Type II (trust centre, 2025-09-25)
- Worth knowing
- Pre-qualified vendor in Canada Health Infoway's AI Scribe Program and on Supply Ontario's AI Scribe vendor of record list (Tender-20123), which requires PHI to be stored and processed in Canada unless users are notified.
- Caveats
- The privacy policy also says Québec data may be disclosed outside Québec through service providers elsewhere in Canada. Ask which Azure region holds the data and the names of its AI service providers.
What the rules say about this
- US CLOUD Act: The owner is not American, but a US company runs the servers underneath.
- Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
- Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to Autochart.ai
Other transcription and ai scribes listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| AutoScribe (Mutuo Health) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| CareWay (MEDFAR) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| EMERGE Scribe (EMERGE Healthcare) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Mika AI Scribe (Mikata Health) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| Nexus AI (WELL Health) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Pippen AI | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| QuickChart | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| Scribeberry | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| SinaAI | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| Tali AI | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Heidi | Tier 3: Not US-owned, data in Canada | Yes | Australia | Owner not stated |
Sources
All checked 2026-10-14. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://autochart.ai/privacy-policy
- Who owns it: https://www.supplyontario.ca/tender-20123-artificial-intelligent-solutions-ai-scribe-vendor-profiles/
- Supporting page: https://trust.autochart.ai
- Supporting page: https://autochart.ai/
- Supporting page: https://www.supplyontario.ca/vor/software/tender-20123-artificial-intelligent-solutions-ai-scribe/