Transcription and AI scribes
Does SinaAI store data in Canada?
Ambient clinical scribe (SinaAI, with a Pro plan)
Yes.
For Canadian customers, SinaAI stores data in Canada. It is Canadian-owned.
Tier 2: Canadian-owned, data in CanadaCanadian-owned and data stored in Canada, but the servers belong to AWS, Microsoft or Google, or the vendor does not say whose servers they are.
Checked 2026-10-14 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- Canada: "All session data is stored in Microsoft's Canada Central region by default," primary in Toronto with a backup in Quebec City (SinaAI)
- Where it is processed
- Not stated for speech and AI processing (providers not named); the site says "Nothing crosses the border unless you explicitly opt in"
- Support and backups
- Geo-redundant backup in Quebec City. Audio is processed and not kept; transcripts and notes kept 30 days by default (privacy policy)
- Owner
- SinaAI Inc. (London, ON), per its site footer; no parent company named · Parent country: Canada
- Servers run by
- Microsoft Azure (Canada Central) · US company
- Customer-held keys
- Not recorded
- Certifications
- SOC 2 Type II (SinaAI)
- Worth knowing
- Says sessions, transcripts and notes are never used to train any model. Offers US residency on request and HIPAA business associate agreements. On Supply Ontario's AI Scribe vendor of record list.
- Caveats
- Ownership rests on its London, Ontario address; ask for the legal entity details and any parent company. The site does not mention its Supply Ontario listing (matched by name, Ontario base and Pro plan). Ask which speech and AI providers process audio, and where.
What the rules say about this
- US CLOUD Act: The owner is not American, but a US company runs the servers underneath.
- Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
- Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to SinaAI
Other transcription and ai scribes listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| Autochart.ai | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| AutoScribe (Mutuo Health) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| CareWay (MEDFAR) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| EMERGE Scribe (EMERGE Healthcare) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Mika AI Scribe (Mikata Health) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| Nexus AI (WELL Health) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Pippen AI | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| QuickChart | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| Scribeberry | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Tali AI | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Heidi | Tier 3: Not US-owned, data in Canada | Yes | Australia | Owner not stated |
Sources
All checked 2026-10-14. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://sinaai.ca/
- Supporting page: https://sinaai.ca/policy
- Supporting page: https://www.supplyontario.ca/tender-20123-artificial-intelligent-solutions-ai-scribe-vendor-profiles/