Transcription and AI scribes
Does CareWay (MEDFAR) store data in Canada?
CareWay AI scribe, standalone or inside the MYLE EMR
Yes.
For Canadian customers, CareWay (MEDFAR) stores data in Canada. It is Canadian-owned.
Tier 2: Canadian-owned, data in CanadaCanadian-owned and data stored in Canada, but the servers belong to AWS, Microsoft or Google, or the vendor does not say whose servers they are.
Checked 2026-10-14 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- Canada: "All data is encrypted and stored on government-compliant servers in Canada" (MEDFAR)
- Where it is processed
- Not stated
- Support and backups
- Data deleted after 48 hours in the standalone app and after 7 days in MYLE (MEDFAR)
- Owner
- MEDFAR Clinical Solutions (Montréal); CareWay, founded in Saguenay in 2022, joined MEDFAR in 2025 · Parent country: Canada
- Servers run by
- Not stated · Owner not stated
- Customer-held keys
- Not recorded
- Certifications
- TGV certification (Québec), per MEDFAR
- Worth knowing
- Says it complies with PIPEDA, Québec Law 25 and Law 3. On Supply Ontario's AI Scribe vendor of record list (as MEDFAR Clinical Solutions).
- Caveats
- Ask who runs the servers (a Canadian provider or a US cloud) and where processing happens.
What the rules say about this
- Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
- Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to CareWay (MEDFAR)
Other transcription and ai scribes listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| Autochart.ai | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| AutoScribe (Mutuo Health) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| EMERGE Scribe (EMERGE Healthcare) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Mika AI Scribe (Mikata Health) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| Nexus AI (WELL Health) | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Pippen AI | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| QuickChart | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| Scribeberry | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| SinaAI | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| Tali AI | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Heidi | Tier 3: Not US-owned, data in Canada | Yes | Australia | Owner not stated |
Sources
All checked 2026-10-14. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://www.medfarsolutions.com/en/careway/
- Who owns it: https://www.medfarsolutions.com/en/
- Supporting page: https://www.supplyontario.ca/tender-20123-artificial-intelligent-solutions-ai-scribe-vendor-profiles/
- Supporting page: https://www.supplyontario.ca/vor/software/tender-20123-artificial-intelligent-solutions-ai-scribe/