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Held in Canada

Transcription and AI scribes

Does EMERGE Scribe (EMERGE Healthcare) store data in Canada?

AI EMERGE Scribe, part of EMERGE's cloud clinical platform with Ontario Health-verified virtual visits

Yes.

For Canadian customers, EMERGE Scribe (EMERGE Healthcare) stores data in Canada. It is Canadian-owned.

Tier 2: Canadian-owned, data in CanadaCanadian-owned and data stored in Canada, but the servers belong to AWS, Microsoft or Google, or the vendor does not say whose servers they are.

Checked 2026-10-14 against the vendor's own pages.

The facts, claim by claim

Where data is stored
Canada: "Customer clinical data is hosted in Canadian cloud regions" (EMERGE). Its white paper and privacy policy add that this holds where the customer's configuration or agreement requires it
Where it is processed
Not stated for the scribe; AI service providers not named. The privacy policy says "Some categories of non-clinical personal information may be processed or accessed from other jurisdictions"
Support and backups
Backup location not stated. AI prompts, transcripts, temporary audio and outputs are kept "only for the period required" (PHIPA addendum)
Owner
12677776 Canada Ltd., operating as EMERGE Healthcare Co. (Toronto), per its privacy policy; no parent company named · Parent country: Canada
Servers run by
Canadian cloud regions (provider not named) · Owner not stated
Customer-held keys
Not recorded
Certifications
SOC 2 Type II (EMERGE)
Worth knowing
Says identifiable customer PHI is not used to train general-purpose AI models. Its PHIPA addendum says a customer that needs PHI kept in Canada for storage and processing gets services and subprocessors configured to match. On Supply Ontario's AI Scribe vendor of record list.
Caveats
Ownership rests on its numbered company and Toronto address. Canada-only storage and processing is a configuration, so ask for it in the agreement. Ask for the subprocessor list (the white paper points to a Trust Centre the site does not link), the cloud provider, and where the scribe's audio and transcripts are processed.

What the rules say about this

  • Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
  • Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
  • OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.

Summaries only; each rule page links the law or regulator. Not legal advice.

Canadian alternatives to EMERGE Scribe (EMERGE Healthcare)

Other transcription and ai scribes listings that are Canadian-owned, not US-owned, or self-hostable.

Alternatives to EMERGE Scribe (EMERGE Healthcare)
ListingTierStored in Canada?OwnerServers run by
Autochart.aiTier 2: Canadian-owned, data in CanadaYesCanadianUS company
AutoScribe (Mutuo Health)Tier 2: Canadian-owned, data in CanadaYesCanadianUS company
CareWay (MEDFAR)Tier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
Mika AI Scribe (Mikata Health)Tier 2: Canadian-owned, data in CanadaYesCanadianUS company
Nexus AI (WELL Health)Tier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
Pippen AITier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
QuickChartTier 2: Canadian-owned, data in CanadaYesCanadianUS company
ScribeberryTier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
SinaAITier 2: Canadian-owned, data in CanadaYesCanadianUS company
Tali AITier 2: Canadian-owned, data in CanadaYesCanadianOwner not stated
HeidiTier 3: Not US-owned, data in CanadaYesAustraliaOwner not stated

Sources

All checked 2026-10-14. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.

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