Transcription and AI scribes
Heidi vs Scribeberry: which keeps data in Canada?
Where each stores and processes data, and who owns each company, from the vendors' own pages. Not features or prices.
The short answer
Heidi: yes.
For Canadian customers, Heidi stores data in Canada. Where it is processed: Canada for Canadian users. It is owned in Australia, not Canada or the US.
Scribeberry: yes.
For Canadian customers, Scribeberry stores data in Canada. Where it is processed: Canada. It is Canadian-owned.
Heidi is owned in Australia; Scribeberry is Canadian-owned.
Side by side
| Claim | Heidi | Scribeberry |
|---|---|---|
| Stored in Canada? | Yes | Yes |
| Where data is stored | "All information is stored exclusively in secure Canadian data centres" for Canadian users; another Heidi page places it on cloud infrastructure in Québec | Canadian servers: "All data processing happens on Canadian servers" |
| Where it is processed | Canada for Canadian users | Canada |
| Support and backups | Clinical data backed up to encrypted storage in Canadian data centres; audio not kept after transcription (Heidi) | Not stated on the pages read |
| Owner | Heidi Health (founded in Melbourne, Australia); North American headquarters opened in Toronto in September 2026 · Parent country: Australia | Scribeberry (Edmonton, AB), founded by a family physician and a software designer · Parent country: Canada |
| Servers run by | Cloud infrastructure in Québec (provider not named) · Owner not stated | Canadian-hosted infrastructure (provider not named) · Owner not stated |
| Customer-held keys | Not recorded | Not recorded |
| Certifications | ISO 27001, ISO 9001, SOC 2 Type II (Heidi) | Not recorded (blank means not checked, not none) |
| Worth knowing | Integrated with Accuro EMR in Canada. Says it does not train models on patient data. | Pre-qualified in Canada Health Infoway's AI Scribe Program; markets PIPEDA, PHIPA and FIPPA compliance. |
| Tier | Tier 3: Not US-owned, data in Canada | Tier 2: Canadian-owned, data in Canada |
| Checked | 2026-10-13 | 2026-10-13 |
Sources
Heidi · checked 2026-10-13
- Where the data is stored: https://support.heidihealth.com/en/articles/12310195-canadian-commitment-to-privacy-security
- Who owns it: https://heidihealth.com/blog/heidi-series-b
- Supporting page: https://www.heidihealth.com/en-ca/blog/heidi-canada-investment-announcement
Scribeberry · checked 2026-10-13
- Where the data is stored: https://www.scribeberry.com/solutions/ai-scribe-pipeda-compliant.html
- Who owns it: https://www.scribeberry.com/about.html
- Supporting page: https://doctorsmanitoba.ca/practiceforward/tech-for-doctors/ai-scribes/ai-scribe-vendors