Transcription and AI scribes
Does Otter.ai store data in Canada?
Meeting transcription
No.
Otter.ai does not offer storage in Canada. It is owned by a US company, so the US CLOUD Act can require it to produce data it controls, wherever that data is stored.
Tier 5: Data leaves CanadaNo Canadian storage option, whoever the owner is.
Checked 2026-10-13 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- AWS region West, United States
- Where it is processed
- United States
- Support and backups
- Not stated on the pages read
- Owner
- Otter.ai, Inc. (Mountain View, CA) · Parent country: United States
- Servers run by
- Amazon Web Services · US company
- Customer-held keys
- Not recorded
- Certifications
- Not recorded (blank means not checked, not none)
- Worth knowing
- Not built for clinical use. Data stays in the US.
What the rules say about this
- US CLOUD Act: The owner is a US company: storing data in Canada does not take it out of reach of US legal process.
- Nova Scotia public bodies: Storage outside Canada needs the head of the public body's approval and a report.
- Federal Protected B: Canadian facilities are the principal option departments must evaluate; this listing offers none.
- Québec Law 25: A privacy impact assessment is required before personal information leaves Québec.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to Otter.ai
Other transcription and ai scribes listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| Scribeberry | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Tali AI | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
| Heidi | Tier 3: Not US-owned, data in Canada | Yes | Australia | Owner not stated |
Sources
All checked 2026-10-13. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://help.otter.ai/hc/en-us/articles/360048258953-Data-security-and-privacy-policies
- Who owns it: https://otter.ai/privacy-policy
- Supporting page: https://otter.ai/subprocessors