Backups
Does OpenText Carbonite store data in Canada?
Carbonite / OpenText Core endpoint, server and cloud-to-cloud backup
Yes, if you choose it.
OpenText Carbonite offers Canadian storage, but you have to choose it, and it may depend on your plan. It is Canadian-owned.
Tier 2: Canadian-owned, data in CanadaCanadian-owned and data stored in Canada, but the servers belong to AWS, Microsoft or Google, or the vendor does not say whose servers they are.
Checked 2026-10-13 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- Canada available for endpoint backup vaults and for cloud-to-cloud backup storage
- Where it is processed
- Canada for Canadian vaults
- Support and backups
- Not stated on the pages read
- Owner
- Open Text Corporation (Waterloo, ON) · Parent country: Canada
- Servers run by
- Cloud-to-cloud backup stores in OpenText-operated AWS S3, Canada region included · US company
- Customer-held keys
- Not recorded
- Certifications
- Not recorded (blank means not checked, not none)
- Worth knowing
- Canadian parent. Cloud-to-cloud backup runs on AWS (US-owned).
- Caveats
- Endpoint vault locations default to the country given at signup. The hosting provider for endpoint vaults is not stated.
What the rules say about this
- US CLOUD Act: The owner is not American, but a US company runs the servers underneath.
- Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
- Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to OpenText Carbonite
Other backups listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| Canadian Web Hosting CloudSafe | Tier 1: Canadian end to end | Yes | Canadian | Not a US company |
| ThinkOn Backup | Tier 1: Canadian end to end | Yes | Canadian | Not a US company |
| Acronis Cyber Protect Cloud | Tier 3: Not US-owned, data in Canada | Yes, if you choose it | Switzerland | Owner not stated |
| Keepit | Tier 3: Not US-owned, data in Canada | Yes, if you choose it | Denmark | Not a US company |
Sources
All checked 2026-10-13. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://www.carbonite.com/business/products/cloud-to-cloud-backup/
- Who owns it: https://www.opentext.com/about/office-locations
- Supporting page: https://www.carbonite.com/blog/2018/carbonite-adds-cloud-backup-location-inside-canada/