Scheduling and booking
Does Coconut Software store data in Canada?
Appointment scheduling, queue management and video banking for banks and credit unions
Not confirmed.
Whether Coconut Software stores data in Canada was not confirmed on its own pages. It is Canadian-owned.
Unconfirmed: Not yet confirmedThe ownership chain or the data location could not be confirmed from the vendor's own pages.
Checked 2026-10-13 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- Not stated on the pages read
- Where it is processed
- Not stated
- Support and backups
- Not stated on the pages read
- Owner
- Coconut Software (Saskatoon, SK); Series B led by Klass Capital · Parent country: Canada
- Servers run by
- Not stated · Owner not stated
- Customer-held keys
- Not recorded
- Certifications
- Not recorded (blank means not checked, not none)
- Worth knowing
- Used by Canadian banks and credit unions (RBC, Vancity named by the vendor).
- Caveats
- Ask the vendor where data is hosted.
What the rules say about this
- Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
- Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to Coconut Software
Other scheduling and booking listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| Zoho Bookings | Tier 3: Not US-owned, data in Canada | Yes | India | Owner not stated |
Sources
All checked 2026-10-13. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://www.coconutsoftware.com/coconut-software-series-b-funding/